Draft for Travdor's review. This wording isn't final and isn't yet a binding policy.

These terms apply when you book a trip with Travdor Services LLP ("Travdor", "we") or use travdor.com. By accepting a quote you agree to them, together with our cancellation and refund policy and privacy policy.

Quotes and prices

• Each quote shows what's included, the price, GST as a separate line, the advance and a valid-until date.
• A quote holds its price until the valid-until date. Services aren't reserved until your booking is confirmed.
• If we revise a quote, the new version replaces the earlier one.

Booking and payment

• Your booking is confirmed when you've accepted the quote and we've received the advance shown on it.
• The balance is due 15 days before the trip starts, unless your quote or invoice gives a different date. If it isn't paid, we may treat the booking as cancelled by you.
• You can pay online through Razorpay (cards, UPI, net banking), or by bank transfer quoting the invoice number. We confirm every payment with a receipt by email.

Changes

• By you: ask us as early as you can. We'll make changes when suppliers allow, and pass on any extra cost they charge.
• By us: occasionally a hotel, flight or activity changes for reasons outside our control. We'll offer a comparable alternative, or refund the difference in cost.

Your responsibilities

• Give accurate details for every traveller, and tell us about health or mobility needs that affect the trip.
• Carry valid photo ID, and for travel abroad a passport valid for at least six months, plus any visas and permits. Unless your quote says we'll arrange them, these are your responsibility.
• We recommend travel insurance covering cancellation, medical costs and lost baggage.
• Follow local laws and the reasonable instructions of our team and guides.

Our responsibility

• We plan and arrange your trip with care, using hotels, transport and other suppliers who also have their own terms.
• We aren't liable for losses caused by suppliers' own acts, by you, or by events outside our control such as natural disasters, epidemics, strikes, government orders or flight disruptions. If such an event stops a trip, we'll help rearrange it and refund what suppliers refund to us.
• Otherwise our total liability for a booking is limited to the amount you paid for it, except where the law doesn't allow a limit.

Reviews

When you send us a review and agree to its publication, you allow us to show it, with the name you signed it with and any photos, on travdor.com. We check every review before publishing and may decline any.

Your account and the website

Keep your sign-in details to yourself; you're responsible for activity on your account. Content on travdor.com belongs to Travdor or its licensors and may not be copied for commercial use.

Law and disputes

These terms are governed by the laws of India. We'll try to resolve any complaint directly first; otherwise the courts at New Delhi have jurisdiction.

Contact

info@travdor.com or call +91 96672 77252.